Seller Levels

Great customer satisfaction, on-time delivery and high quality service will earn you a new Fire Webs status and benefits. We evaluate your performance every month, and determine your level accordingly. Want to know how you’re doing? View your progress, over at your analytics page.

Seller

Overview

Once you join Fire Webs and create a Mjob, you are automatically labeled as a New Seller. In order to start climbing up the level system, we encourage you to work hard and play fair.

Benefits

  • 7 active Mjobs
  • 2 Mjob extras (R50, R100, R150)
  • 5 Mjob Multiples
  • Send Custom Offers, up to R4000
  • Earning clearance: 14 days

Level One Seller

Overview

There are a few requirements you’ll need to meet in order to reach Level One status. This is an automatic process – we look back at your performance for the past 60 days, and if you meet the standards, you’ll be ranked as a Level One Seller.

Requirements

  • Complete at least 60 days as an active Seller on Fire Webs
  • Complete at least 10 individual orders (all time)
  • Earn at least R2000
  • Maintain a 4.7 star rating over the course of 60 days
  • 90% Response rate over the course of 60 days
  • 90% Order completion over the course of 60 days
  • 90% On-time Delivery over the course of 60 days
  • Avoiding receiving warnings over the course of 30 days

Benefits

  • 10 Active Mjobs
  • 4 Mjob Extras (R50, R100, R150)
  • 10 Mjob Multiples
  • Send Custom Offers, up to R4000
  • Earning clearance: 14 days
  • Eligibility to be featured at promotional listings

Level Two Seller

Overview

It’s time to step up your game. Level Two status isn’t easy to achieve, but it’s worth it. This is an automatic process – we look back at your performance for the past 60 days, and if you meet the standards, you’ll be ranked as a Level Two Seller.

Requirements

  • Complete at least 120 days as an active Seller on Fire Webs
  • Complete at least 50 individual orders (all time)
  • Earn at least R5000
  • Maintain a 4.7 star rating over the course of 60 days
  • 90% Response rate over the course of 60 days
  • 90% Order completion over the course of 60 days
  • 90% On-time Delivery over the course of 60 days
  • Avoiding receiving warnings over the course of 30 days

Benefits

  • 20 Active Mjobs
  • 5 Mjob Extras (R100, R150, R200, R300)
  • 15 Mjob Multiples
  • Send Custom Offers, up to R8000
  • Priority Customer Support
  • Eligibility to be featured at promotional listings
  • Eligibility for Customer Success program
  • Earning clearance: 14 days

Top Rated Seller

Overview

This elite group of Sellers enjoy a growing number of exclusive benefits, as they continue on providing Buyers with an overall excellent experience. Please note that this is a manual process – once you meet the following requirements, we will look back on your performance. Once our team confirms your eligibility, you’ll be ranked as a Top Rated Seller.

Requirements

  • Complete at least 180 days as an active Seller on Fire Webs
  • Complete at least 100 individual orders (all time)
  • Earn at least R12000
  • Maintain a 4.7 star rating over the course of 60 days
  • 90% Response rate over the course of 60 days
  • 90% Order completion over the course of 60 days
  • 90% On-time delivery over the course of 60 days
  • Avoiding receiving warnings over the course of 30 days

Benefits

  • 30 Active Mjobs
  • 6 Mjob Extras (R100, R200, R300, R400)
  • 20 Mjob Multiples
  • Custom Offers, up to R12000
  • VIP Customer Support
  • Eligibility to be featured at promotional listings
  • Eligibility for Customer Success program
  • Earning clearance: 7 days